1.1. If you cancel or amend the accepted/ confirmed Booking for any reason, you must notify Chalet Alp Lux as soon as possible in writing at the address or email stated in these Booking Conditions. If you cancel your booking within 7 days of receiving the booking confirmation Chalet Alp Lux will refund the balance of any money you have paid to Chalet Alp Lux.
1.2. A cancellation charge is payable depending on the time before the Rental Period start date that the notice of cancellation is received by Chalet Alp Lux. The amount payable is set out below, where the number of weeks refers to the time from cancellation to Rental Period start date and the cost refers to the percentage of the rental cost of the Selected Property:
1.2.1. More than 8 weeks prior to the Rental Period arrival, Chalet Alp Lux reserve the right to retain the deposit (25% of the Rental Fee) and refund any balance held.
1.2.2. Less than 8 weeks prior to the Rental Period arrival, Chalet Alp Lux reserve the right to charge 100% of the rental value.
1.3. Please note, in the instance of clause 5.2.2 Chalet Alp Lux will make every effort to re-let the property and in that event will refund your payment to us less the deposit paid. However Chalet Alp Lux strongly recommends that you take out HOLIDAY CANCELLATION INSURANCE with your insurance broker.
1.4. Chalet Alp Lux cannot be responsible for an 'Act of God' and we remind guests that we cannot be held responsible for natural disasters and other events out of our control. Guests should take out adequate travel insurance to cover them in the event of such circumstances.
1.5. If you decide to switch your booking to an alternative Property, you will be sent a confirmation form setting out details of the new Property, Rental Fee and Rental Period and you will be deemed to have entered into a new contract with the Owner of the new Property (deemed to be the Selected Property), such contract to have incorporated these Booking Conditions and you shall be liable to make payments in accordance with these Booking Conditions.